Admin Assistant (Part-Time)

Description

As an Admin Assistant (aka Experience Expert) you are the studio’s brand ambassador and an expert on all things AFS. Your priority is providing a superior level of customer service and building lasting relationships with clients by ensuring that they have an amazing experience with us and create an atmosphere where they crave coming for their visits. We are passionate about high-performance, practice what we preach and never accept less than 110% to deliver the AFS experience.

Responsibilities

• Answer phones, respond to emails, provide tours to walk-in guests

• Uphold in depth knowledge of all experience offerings and operations

• Provide support with new client sign-ups, account updates, and check-in processes

• Assist in various daily administrative tasks, monthly reporting, errands, events, and projects

• Support in team and client engagement activities

• Maintain the inventory stock and neatness of the studio

**Qualifications**

• Admin/Office assistant experience required

•  Customer service experience in an upscale environment preferred

• Sales experience a plus

• Fast learner, proactive initiative, ability to execute duties without direction, eye for improving operational efficiencies, willing to bring new ideas to the table

• Tech savvy; a plus if have experience in Mac, MS Office, MindBody Online software and Asana/other project management tools

• Being flexible with jack-of-all-trades mentality and excited about learning new various tasks and eager to grow attitude

• Active lifestyle with passion for fitness and wellness